Terms of Service

Effective Date: 1/23/26

These Terms of Service (“Terms”) govern your use of the Climate Pro website and services. By accessing our website, requesting services, or opting in to receive communications, you agree to these Terms.

Use of Website

You agree to use our website only for lawful purposes. You may not use the site in a manner that could damage, disable, or impair our services or interfere with other users.

We may modify or discontinue any portion of the website at any time without notice.

Service Requests

Submitting a service request does not guarantee availability or pricing until confirmed by Climate Pro. You agree that all information provided is accurate and complete.

We may contact you by phone, email, or SMS regarding your request, appointment, or service.

SMS Messaging Service

By providing your phone number and opting in, you consent to receive SMS text messages from Climate Pro. Message types may include:

• Customer care messages
• Account notification messages
• Appointment reminders
• Service updates
• Promotional discounts
• Flash sales
• Advertisements
• General two-way communication related to HVAC services

Consent to receive SMS messages is not a condition of purchase.

Message Frequency

Message frequency may vary. On average, you may receive up to 1–2 messages per month, depending on your service activity and communication preferences. Climate Pro reserves the right to modify message frequency at any time. Climate Pro and mobile carriers are not liable for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms and conditions.

Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message confirming that your request has been processed.

Help and Support

You may text HELP for assistance regarding our messaging program. You may also contact us at office@climateprotn.com or 615-254-6283.

For details about how your information is handled, please review our Privacy Policy at https://climateprotn.com/privacy-policy/

Help and Support

You may text HELP for assistance. You may also contact us at office@climateprotn.com or 615-254-6283.

Intellectual Property

All content on this website is owned by Climate Pro and protected by applicable intellectual property laws. You may not reproduce or distribute content without written permission.

Disclaimer of Warranties

Our website and services are provided on an as-is and as-available basis without warranties of any kind, express or implied.

Limitation of Liability

To the maximum extent permitted by law, Climate Pro is not liable for indirect, incidental, consequential, or special damages arising from your use of our website or services. Our total liability shall not exceed the amount paid by you for the applicable services.

Indemnification

You agree to indemnify and hold Climate Pro harmless from claims arising from your use of the website or violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Tennessee.

Changes to These Terms

We may update these Terms at any time. Continued use of our website or services constitutes acceptance of the revised Terms.

Contact Information

Climate Pro
office@climateprotn.com
615-254-6283
Text HELP to 615-254-6283